Where do you ship from?
We ship from the EU.how long is the delivery time?
The delivery time in the EU is between 3 and 7 working days.
What are the shipping costs?
Shipping within the EU is 10 EUR.
The tracking number has not been updated for days.
Normally the tracking is updated when the parcel is shipped and the next update may be when the parcel reaches the destination country. Therefore, there may not be any updates in the tracking information in the meantime.
The tracking number is not working.
If the tracking number does not work, try a different tracking service. Not all carriers work with all tracking websites. You can start with this: https://parcelsapp.com/ https://www.trackingmore.com/ https://www.17track.net/
What shipping methods do you offer?
We constantly monitor shipping routes and choose the safest option for deliveries.
What is your return policy?
Items sold by Vizone are non-returnable.